Frequently Asked Questions

Got questions? We’ve got answers. Find quick information about our services, response times, and pricing below.

Our average response time is between 15 to 30 minutes, depending on traffic and your specific location. Because our fleet is strategically stationed across the area, we always dispatch the closest available truck to get to you as quickly as possible.

Yes, absolutely. We operate 24 hours a day, 7 days a week, 365 days a year—including holidays. Whether it is midnight or rush hour, our dispatch team is always awake and ready to help.

Yes, your vehicle’s safety is our top priority. We use modern flatbed tow trucks and wheel-lift systems equipped with soft straps and advanced securing mechanisms to ensure completely damage-free transport for all vehicle types.

Our pricing is highly competitive and depends on the distance of the tow and the type of vehicle. We believe in 100% transparent pricing—our dispatchers will give you an upfront, honest quote before we send out a truck, and you will never see hidden fees.

Yes, we specialize in low-clearance and luxury vehicle transport. We utilize specialized flatbed trucks and equipment specifically designed to handle exotic, classic, and sports cars safely without scratching the bumpers or undercarriage.

We provide full towing and roadside assistance across Brooklyn, Queens, and Manhattan (including all local highways). If you are unsure if you are in our zone, just give us a quick call!